Find all the information you’ll need.
CAN WE BRING DOGS?
Yes, you can bring your dog and sit in the carpeted bar area of the pub or on the pub patio, but dogs are not allowed into the zoo area, with the exception of assistance dogs. Assistance dogs must be wearing a high visibility vest, and whoever brings them must carry their documents proving their identity and training.
ARE YOU A RESCUE CENTRE OR ZOO?
Most of the animals we have here originally came from private people who can no longer look after the animals for one reason or other. The rest of them have arrived here from other zoos and may be involved in monitored breeding programs or stud books.
ARE YOU OPEN ALL YEAR ROUND?
Yes, we open all year, rain or shine. See our opening times on our home page.
DO YOU OFFER SCHOOL VISITS?
Yes, we do. We can offer a variety of visits for schools and groups, if you would like more information on this, then please e-mail us at firstname.lastname@example.org.
CAN WE BRING A PICNIC?
Yes, we do also serve a range of food and drink on site and because we keep our gate fee as low as possible, we rely on the sale of food and drink to pay for the ongoing care of the animals, as well as the maintenance of the site.
CAN WE TOUCH THE ANIMALS?
No, however, we do offer a range of animal experiences such as meerkat and lemur feeds or a Keeper For A Day experience.
ARE YOU WHEELCHAIR FRIENDLY?
We have lots of wheelchair users come here and visit the zoo, as such we have tried to make it as accessible as possible. However, there are two areas that consist of gravel pathways that may prove to be more difficult for wheelchair users. We do have disabled access toilets, but the pub is a 17th century building, and as such does have a few steps. We do try and cater the best we can so please talk to the staff in the pub and see how they can help you. Contact them on 01634 270422.
CAN WE EAT IN THE ZOO?
Yes, we have a large patio and seating area where you can order food from the pub and they will bring the food to your table. Our Fun Bus is also open seasonally (weather permitting) serving a range of hot food and drinks.
DO WE PAY TO GO INTO THE PUB OR JUST THE ZOO?
You can turn up at the pub anytime and eat or drink, although it is highly recommended to book a table in the restaurant if you wish to eat. You only pay to visit the zoo; upon entry your hand is stamped, and you can go in and out as many times as you like during your visit within the zoos opening hours. (currently the pub is closed due to refurbishments)
CAN WE MAKE DONATIONS OR SPONSOR A ENCLOSURE?
Yes, you can, please e-mail us on email@example.com for the details.
Please feel free if you have any other questions to e-mail us and we will get back to you as soon as possible.
WHERE DO WE PARK?
We have a carpark as part of the main site, that can hold 50-60 cars, this is located next to the main entrance. We also have a large overflow carpark that is open during peak times located a short walk away.
CAN WE ARRIVE VIA PUBLIC TRANSPORT?
Yes, there is a bus stop located directly outside the premises. Please check the Arriva website for more details. https://www.arrivabus.co.uk/
CAN WE BOOK FUNCTIONS?
We do have the ability to host a variety of parties, functions and events. For availability and more information please contact us on firstname.lastname@example.org.